![]() Remote uses TCP port 3689 and UDP port 5353 to communicate with your iTunes or Apple TV. If you have a firewall enabled on your router or computer, make sure that the firewall is not blocking communication between Remote and your iTunes or Apple TV. Make sure your Firewall settings are not blocking your connection Update via the AirPort Utility application. If using an AirPort Base Station or Time Capsule, make sure to have the latest firmware update installed on your base station. Update your AirPort Base Stations and Time Capsules Note that any Internet services including a VOiP-based phone will not work until the router restarts. This may include disconnecting the power cord for 10 seconds or more. Restart your home network router using the method recommended by its documentation. Using multiple routers may prevent discovery between these devices. In addition, make sure that all your devices are connected to the same router, if you have multiple routers. Note: Some Wi-Fi networks configurations offers a Guest Network that can block certain Internet services from working or seeing other devices on your home network. Your iPhone, iPad, or iPod touch needs to be on the same home or local network as the Apple TV or iTunes library you are trying to control. To setup or troubleshoot Home Sharing on Apple TV: Check your Network connections ![]() For additional information about setting up Remote to control your iTunes library or Apple TV. With Remote 2.0 and later, Remote uses Home Sharing for setup and control with iTunes or Apple TV.
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